Frequently Asked Questions
Common questions about our Gas Safe registered heating, plumbing, and emergency callout services in South Norwood, SE25
Are you Gas Safe registered?
Yes, Oxygen Property Services Ltd is fully Gas Safe registered. You can verify our registration on the official Gas Safe Register website.
Do you install and service all boiler types?
Yes, we install, service and repair all makes and models of gas boilers, including combi, system, and regular boilers.
How often should I service my boiler?
We recommend an annual boiler service to keep it running safely and efficiently, and to maintain any manufacturer warranty.
My radiators aren't heating evenly
This is usually caused by trapped air or sludge buildup. We can bleed your radiators or flush your system to restore full heat output.
Do you fix leaks and burst pipes?
Yes, we handle all types of plumbing repairs including leaks, burst pipes, dripping taps, and faulty valves.
Do you offer 24/7 emergency callouts?
Yes, we provide emergency callout services for heating failures, gas leaks, and plumbing emergencies across South Norwood, SE25 and surrounding areas.
What counts as a plumbing emergency?
Burst pipes, severe leaks, no hot water, boiler breakdowns, and suspected gas leaks all qualify as emergencies. Call us immediately.
What should I do if I smell gas in my home?
If you smell gas, it’s important to act quickly and safely. First, do not use any electrical switches, flames, or sparks. Open windows and doors to ventilate the area. Evacuate everyone from the premises immediately and call your gas supplier or the National Gas Emergency Service at 0800 111 999 from a safe location. Do not return to the property until it has been deemed safe by a professional.